65,000 customers use HMRC app to pay their Self Assessment bill

Almost 65,000 customers have paid their Self Assessment bills, totalling nearly £67 million, via the HMRC app since April 2022, HM Revenue and Customs has revealed.

In December 2022, 14,170 customers paid via the app – the highest number of app payments in one month since the facility was launched in February 2022.

The Self Assessment deadline for the 2021 to 2022 tax year is 31 January and HMRC is urging customers not to delay completing their tax return and paying any tax owed. For customers who need some extra help with their tax return, there are a wide range of resources available to help them complete it, including guidance online, webinars and YouTube videos.

Customers are encouraged to check online for help before calling HMRC during what is the busiest time of the year. The HMRC app is a quick, free and secure way to view their National Insurance number, Unique Taxpayer Reference or make a payment. It only takes around 60 seconds to pay via the app.

Customers who are unable to pay what they owe in full, may be able to set up a payment plan, allowing them to spread the cost into manageable monthly instalments. Since April 2022, 45,600 Self Assessment customers have set up a Time to Pay arrangement. In December, around 10,500 customers set up a plan, totalling more than £36 million in tax.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said: “We want to help Self Assessment customers meet their obligations and HMRC offers a range of options to help customers pay their tax return bill. To choose the option that suits them, customers can search ‘pay my Self Assessment’ on GOV.UK to find out more.”

For customers who pay their current estimated tax bill via Payment on Account, the first instalment for the 2022 to 2023 tax year is due on 31 January.

Anyone who files their tax return or pays any tax owed after 31 January may face a penalty.

HMRC will treat those with genuine excuses leniently, as it focuses on those who persistently fail to complete their tax returns and deliberate tax evaders. Customers who provide HMRC with a reasonable excuse before the 31 January deadline can avoid a penalty after this date.

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65,000 customers use HMRC app to pay their Self Assessment bill