Home Insurance Is your home insurance really covering you?

Is your home insurance really covering you?

7 min read

Burglaries are an all-too-common occurrence in South Africa, with 228 094
house burglaries reported in the 2017/2018 crime statistics; an average
of 625 houses per day. 

Yet many South Africans are entirely unprepared for such an eventuality,
with inadequate insurance often resulting in denied claims and significant
expenses, says Nthabiseng Moloi, MiWay Insurance Head of Marketing & Brand.

So how do you know you are appropriately covered in the event of a

Here are a few key pointers to bear in mind, says Moloi:

your policy

While homeowner’s insurance might sound like a catch-all type of cover,
it is in fact limited to the structure of your home, rather than its contents.
So if a thief breaks a window or causes structural damage during the course of
a break-in, your homeowner’s policy should kick in and enable you to repair
these using materials of a similar quality.

Home contents insurance is a separate type of cover that offers
reimbursement for items stolen from within your home. Contents should be
insured for their current replacement value, so make sure you check the terms
of your policy and the insured value noted or you might not be sufficiently
compensated to replace your stolen items.

Remember, too, that Home Contents Insurance does not cover you against
theft that takes place outside of your home. If you travel with your valuables
on a regular basis, you might want to consider taking up an All Risk Insurance

Keep an

When it comes to claiming, it is extremely important that both you and
your insurer know what you are claiming for and that you have proof of
ownership of the goods in question. As such, it is a good idea to keep an
up-to-date asset registry, as this will help you to accurately assess your
losses in the event of a burglary.

Equally, it is vital that you keep at hand receipts or proof of purchase,
as you will need these when you make your claim, says Moloi. By keeping tabs on
your belongings, you will also help to expedite the claim process and
facilitate a seamless and speedy reimbursement.

your limits

There are limits with regards to values covered. If a client insures
items at the correct replacement value, they will be paid out the value if all
the terms have been adhered to. However, if a high value item is not specified,
it will only be covered for a limited amount.

Where a TV is damaged due to accidental breakage, it will only be covered
up to a limited amount. Clients might have the option to increase their limit.
As such, it is very important that you understand the limits of your policy and
speak to your insurer should you need additional cover for your most valued
possessions, Moloi explains.


When filing a claim, it is vital that you only look to seek reimbursement
for items you actually own. Should you choose to claim for items that were not
in fact stolen, this could result in the entire claim being denied and your
future insurance cover is likely to be affected.

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